You can add items to the shopping cart that are marked as out of stock. After receiving the order, we will inform you of the expected delivery time, if it will take longer than 1 week. During the ordering process you can choose whether you want a partial shipment.

For additional deliveries with a value of less than € 500, shipping costs will be charged. In the case of subsequent deliveries with a goods value of less than € 40, we will ask you in advance whether you would like to increase the order value. These regulations only apply to deliveries within Germany. For deliveries outside of Germany, shipping costs are incurred per delivery and package.

You will find information about our current shipping costs here.

We send orders within Germany with a net value of € 500 or more free of charge.

True to our motto "ordered today - there tomorrow", we try to always have enough stock of the most common products. Due to extreme demand or delivery difficulties on the part of the manufacturer, longer delivery times may occur. Please take this into account. We have marked all items that are not in stock for you.

We are a wholesaler and only supply commercial customers. These include online retailers, shops, tailors and industrial companies in the textile sector.

You can easily register here as a new customer via our shop. Alternatively, you can send us your business registration by email to info(at)steidl-becker.com. We will immediately contact you.

Since we only supply commercial customers, guest orders are unfortunately not possible. Please register as a new customer and, if possible, upload your business license right away.

Normally all products are available outside of the packaging unit. Excluded are goods sold by the meter (fabric, volume fleece & inserts) as well as specially marked products that can only be delivered as special purchases. You can find the relevant information in the item description.

Our sales staff are always available to answer any questions you may have. Please contact us by phone, email or fax. You can find our contact details here. We process all inquiries as soon as possible.

Regular customers can order from us against an invoice. Regular customers are customers who have ordered more than 3 times. Alternatively, orders can also be paid against prepayment (bank transfer) or PayPal. Customers with a place of business outside of Germany are generally supplied against prepayment. We reserve the right to adjust the terms of payment at any time.

Please go to our log-in page here and use the button "Forgot your password?" to get an email with further instructions.

You can fill the shopping cart over any period of time. The shopping cart is only emptied by submitting the order.

In the event of a complaint, please contact us immediately after receipt of the delivery by telephone, email or fax. You can find our contact details here. We will contact you as soon as possible to clarify your request.

We send packages with DHL. In the case of larger shipments, delivery can also be made by a forwarding agent, at our option. We reserve the right to use other senders at short notice.

We can send your shipment to a DHL Packstation. Please note: if the shipment is too big for the DHL Packstation, it will automatically be forwarded to the nearest post office.

In exceptional cases we also deliver by express. If necessary, please contact us before placing your order. We will then see what we can do for you. You can find our contact details here.

In your customer account you can see the status of your order here. As soon as the order has been processed, the status changes to shipped or partially shipped.